Returns & Exchanges
At V O Y A G E, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that your fashion journey remains seamless even when a fit isn't quite right.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags and security seals are intact to qualify for a full refund.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via the portal and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.